Shipping policy
1. Delivery Areas We currently deliver within South Africa only. We do not ship internationally at this time.
2. Processing Time Orders are processed within 1–2 business days (Monday to Friday, excluding public holidays). Orders placed over weekends or public holidays are processed the next business day.
3. Delivery Times
- Major cities (Johannesburg, Cape Town, Durban, Pretoria): 2–4 business days
- Regional & outlying areas: 4–7 business days Delivery times are estimates and may vary due to courier delays or high demand periods.
4. Shipping Costs Shipping costs are calculated at checkout based on your location and order size. Free shipping may be available on qualifying orders — check our store for current promotions.
5. Order Tracking Once your order has been dispatched, you will receive a tracking number via email. You can use this to track your delivery through our courier partner.
6. Damaged or Lost Parcels If your order arrives damaged or is lost in transit, please contact us within 48 hours of the expected delivery date. We will work with the courier to resolve the issue as quickly as possible.
7. Incorrect Address Please ensure your delivery address is correct at checkout. DriveHub is not responsible for orders delivered to an incorrect address provided by the customer.
8. Contact Us For any shipping queries, please reach out to us through our website or store email.